QSC certified real estate brokers make a commitment to their clients by presenting each client with a written Quality Service Guarantee. This guarantee describes all of the services that the real estate broker commits to providing throughout the real estate transaction.
To measure their clients’ level of satisfaction, QSC certified brokers use customer satisfaction surveys that assess the level of service provided, thereby enabling brokers to offer quality service that meets consumers’ expectations.
Consumers can view the profiles of Quality Service Certified real estate professionals in order to see the level of satisfaction given by former clients who used the broker’s services. |
